PRIVACY POLICY
1. Explanation of User Information Disclosure
Respecting the personal privacy of users is a fundamental policy of UDESK. We will collect and store data from the app using the Udesk SDK, including but not limited to: SDK version number, screen size, mobile network operator, device model, mobile operating system version number, app name, app version, timestamp, time zone, and network information. UDESK will not disclose, edit, or reveal the user registration information and non-public content stored in this application without the lawful authorization of the user, except in the following circumstances.- （1）Legal requirements or UDESK lawful service program regulations；
- （2）In emergency situations to protect the rights and interests of users and the public；
- （3）To protect UDESK trademark rights, patent rights, and any other legitimate rights and interests；
- （4）Other situations where disclosure is necessary.
2. Scope of Privacy Policy
- (1) Personal identification information that users leave when logging into this application server;
- (2) Various information transmitted between users or non-users through this application server;
- (3) Other users or non-users information shared with business partners by this application.
3. Information Disclosure and Sharing
UDESK will not intentionally disclose, rent, or sell users personal information and information to any third party, except in the following cases:
- (1) Users consent to share information and data with third parties;
- (2) Only by disclosing users personal information and data can we provide the requested products and services;
- (3) When required by the entity representing this application to provide products or services (unless otherwise notified, the entity shall not use the user personal information and data for purposes other than providing products and services): provide information as required by laws, regulations, or administrative orders; provide information for external audits; the user violates the terms of service or usage regulations of any other products and services; based on our evaluation, the user account is at risk and needs to be protected.
4. Cookies and Log Files
By using cookies, this application provides users with a simple, convenient, and personalized web experience. Cookies help us identify the pages and content that users access and store this information. We use our own cookies for the following purposes:- (1) Remembering user identity: For example, cookies help us identify users as registered users or save user preferences and other information they provide to us;
- (2) Analyzing user usage of our services: We may use cookies to understand what activities users engage in when using our services, which webpages or services are most popular, and for advertising services. For this purpose, we may aggregate non-personal information collected through cookies and provide it to advertisers and other partners for analysis of how users and others utilize our services. Users can refuse or manage cookies through their browsers or user preference settings. However, please note that if users disable cookies, we may not be able to provide you with a high-quality service experience, and some services may not function properly.
- (3) When you use our services, our servers automatically record the information and data sent by your browser when accessing the website. This log information includes, but is not limited to, user network requests, IP address, browser type, language preference, request date and time, and one or more cookies that can identify the user browser.