Omnichannel Contact Center Solution

Udesk enhances customer interactions via text, mobile, phone, email, chat, and social media. Experience top connectivity and responsiveness with Udesk, prioritizing customer satisfaction.

Solution Advantage

Professional Industry Solutions

Provide professional solutions for different industries.

Higher Work Efficiency

Combining our product AI to improve productivity and management efficiency.

Satisfied Customer Experience

Omni-channel contact and intelligent insights of customer voices to improve your NPS.

Find Innovations For Any Industry​

Whatever your scenery, we offer solutions to modernize your business, save time, and lower costs.

Product Matrix

Serving enterprise customers with "escort"
Customer Communication
Omnichannel
Be available for your customers whatever channel of communication they choose. Learn more →
Live Chat
Be available for your customers in an instant. Learn more →
Call Center
Make it easy for your agents to provide exceptional voice service with an intuitive. Learn more →
Video Chat
Real Time Video Chat with Customers. Learn more →
AI-Driven Chatbot
AI Chatbot
Revolutionize your customer service with AI and chatbots. Learn more →
Voice Chatbot
AI-powered bot that provides intelligent answers to customer queries. Learn more →
Service and Insight
Ticketing
A powerful ticketing system to easily manage customer service requests. Learn more →
Voice of Customer
Powerful Customer Insights and Transformational Results. Learn more →
Insight
A comprehensive reporting and analytics tool to measure and monitor service performance. Learn more →

TRUSTED BY +50,000 BUSINESSES

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